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FAQ

When should I plan to arrive to and depart from Outcomes?

The conference will kick off with General Session on Tuesday, May 12 at 5:00 p.m. and will conclude on Thursday, May 14, before lunch.

 

When is the registration deadline?

Registration closes on Thursday, April 16, 2020. We recommend that you register early, as space is limited.

 

Who pays for Outcomes?

It will be our pleasure to sponsor your attendance, including sleeping rooms at the hotel on May 12 and 13, 2020, food and beverage at all Outcomes events, exciting evening events, and ground transportation to and from evening activities. All you have to do is make your own air travel arrangements.*

U.S. Government employees, please see footer below.*       

 

What happens when I arrive in Orlando?

After collecting your luggage, you may use the transportation of your choice and proceed to the hotel. If you have made arrangements to use Disney's Magical Express®, you will receive an information packet within one week of booking your transportation.

 

How should I dress?

Dress is business casual for all sessions. However, casual attire and comfortable shoes are encouraged at both evening events. Please bring a light jacket or sweater. Historically, the temperatures in the meeting rooms have been cool.

 

Am I allowed to bring a guest to Outcomes?

All conference functions are by invite only and guests are not permitted, including evening events. You are more than welcome to bring a guest(s) with you to Orlando, but only registered attendees may attend Outcomes and any activities associated with the event.

 

What if I want to extend my stay?

Attendees are more than welcome to extend their stay based on hotel occupancy. The Outcomes group rate is $269.00/night plus tax and is available three days before and after the event, based on availability. 

 

Are there additional fees to have more than one occupant in a room?

You may have up to 2 adults in your guest room for no additional fee. You may have up to 4 adults in your guest room, but there is a fee of $25.00/day per adult over two. This amount is not covered by Express Scripts and will be charged to the credit card you present to the hotel for incidentals. Children do not incur additional fees.

 

How do I book the Disney's Magical Express® and get my MagicBands?

Please visit the Travel and Accommodations page for information.

 

Is there a mobile app for Outcomes?

Yes. Information regarding the mobile app will be sent to your email address approximately one (1) week prior to Outcomes. 

 

How can I get an invite to Outcomes?

Didn’t receive an invite to Outcomes? Please email outcomes@travelhq.com to request an invite.

 

CONTACT

For additional information, please contact Express Scripts Outcomes Travel Headquarters at outcomes@travelhq.com or call 636-827-7124.

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